Returns & Exchanges - Art Prints

Oops, changed your mind? No worries!

For standard, non-personalised art prints, you have 14 days from receiving your order to let me know you'd like to return it, and a further 14 days to send it back.

Please contact me before sending anything back so I can provide return instructions. Prints should be packaged carefully to keep them safe on their journey. Return postage for change-of-mind purchases is your responsibility.

Refunds will be processed within 14 days of receiving your return or proof that it's been posted, whichever comes first. If you return your entire order, your refund will also include the original standard delivery charge.

Something not quite right?

If your print arrives damaged, faulty or incorrect, please email goodies@mooksgoo.shop with your order number and a photo of the issue. I'll review the details and arrange a suitable solution, including a replacement or refund where appropriate.

Personalised Art Prints

As these are created specifically for you, change-of-mind returns aren't normally available. However, your statutory rights still apply if something arrives faulty or incorrect.

For further details, please see my full Returns Policy.